Frequently Asked Questions
Everything you need to know before the smashing begins.
How should I store my SmashCake?
Keep your SmashCake inside its box in a cool, dry place away from direct sunlight. Please don’t refrigerate it unnecessarily, as moisture can make the lollies sticky.
On very hot days, you can place it in the fridge for approximately 30 minutes before smashing.
Do you offer pickup and delivery?
Absolutely! You can collect your order from St Kilda East or arrange delivery throughout Melbourne.
Select pickup or delivery and your preferred date and time when ordering. Delivery charges are calculated according to the distance from St Kilda East.
What’s inside a SmashCake?
Our SmashCakes are made with quality Belgian chocolate and filled with a delicious party mix featuring Allen’s and Cadbury Fresha lollies. Every SmashCake also includes a wooden mallet—because smashing is the best part!
As every SmashCake is individually handmade, some lollies, colours and decorations may vary slightly depending on availability. We’ll always make thoughtful substitutions while keeping the overall theme, colours and fabulous finish you selected.
For a customised lolly mix, please email hello@smashedpinata.com.au before ordering.
Can you create a custom SmashCake?
Yes—this is where the magic happens!
Tell us your theme, colours, occasion or wonderfully wild idea, and we’ll create a one-of-a-kind SmashCake just for you. You can give us detailed instructions or let us run with the creative freedom.
Email hello@smashedpinata.com.au for custom orders and quotes.
Do you cater for allergies?
All our SmashCakes are egg-free; however, they do contain dairy and gluten.
If you have any allergies or dietary requirements, please clearly list them in the notes section when ordering so we can review your request before making your cake. For allergies other than egg, please contact us before placing your order to confirm whether we can safely accommodate your needs.
Please note that our cakes are prepared in a kitchen where other allergens may be present.
Do you deliver interstate?
Our SmashCakes are delicate, so we currently offer pickup and delivery within Melbourne only.
Travelling interstate? Some customers carefully take their SmashCake as hand luggage, but we cannot arrange or guarantee interstate transport.
For Sydney orders, contact our partner, SmashCake, at info@smashcake.com.au.